Last updated: April 18, 2026
We collect information you provide directly when using our services, including: name, email address, phone number, physical addresses, shipment details, payment information, and any other information you choose to provide through our website, booking forms, or customer interactions.
We use the collected information to:
We may share your information with:
We do not sell your personal information to third parties.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server infrastructure, and regular security assessments.
Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Shipment records are typically retained for 7 years for regulatory compliance.
Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also opt out of marketing communications at any time. To exercise these rights, contact us at privacy@pgcexpress.com.
As a global logistics company, your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for cross-border data transfers.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised effective date.
For questions about this Privacy Policy or our data practices, please contact us at privacy@pgcexpress.com or write to: Prime Global Courier, 1200 Commerce Drive, Suite 400, Houston, TX 77002, USA.
